FAQ
faq
Could you explain your cancellation policy?
You may cancel anytime before the scheduled start. However, cancellations made within 3 hours of the start time are non-refundable.
How can I access the courts after making a booking?
After your booking is confirmed, you’ll receive a unique access code by email and in your booking details. Use this code to enter the facility and your reserved court during your booked time.
Is there a time limit for each booking?
Each booking must be at least 1 hour and no more than 2 hours. If you’d like to play longer on the same court, please make multiple bookings.
Is equipment available for rent?
Yes, racquet rental is available at $5 per racquet for both ball machine training and pickleball.
How can I share my booking with a playing partner?
After booking, use the “Share Booking” feature to send an email with all details or generate a link containing the court, time, and access code.
How many players can use the ball machine training court?
Each court booking includes up to 2 people. An additional $5 will be charged for every extra person.
Do you provide pickleball training?
Yes, we offer 15-minute pickleball training sessions for $20.
What are the benefits of membership?
Annual membership is $99 and includes booking discounts plus 12 free racquet rentals.
Can I book a pickleball court for a match?
Yes, you can rent a full pickleball court for $49.99 per hour, perfect for matches.